Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, shipments may be delayed slightly. We will contact customers via email if there are any significant delays.

Shipping Locations

We currently ship to:

  • United Kingdom

  • United States

  • Australia

  • Canada

Estimated Delivery Times

Country Standard Shipping Express Shipping
United Kingdom 5–10 Business Days 2–5 Business Days
United States 7–14 Business Days 3–7 Business Days
Australia 5–12 Business Days 2–6 Business Days
Canada 7–14 Business Days 3–7 Business Days

Delivery times may vary depending on customs processing, weather conditions, and courier delays.

Shipping Costs

Shipping charges are calculated at checkout based on the delivery location and shipping method selected.

We may occasionally offer free shipping promotions on eligible orders.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your delivery status.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.

We are not responsible for delays caused by customs clearance procedures.

Incorrect Address

Please ensure your shipping address is accurate before placing an order. We are not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, contact us immediately at [your email address].

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of delivery or expected delivery date. We will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions about our Shipping Policy, please contact us at:

Email: shop.zaptec@gmail.com
Business Name: Zaptec